Electronic Records Adopt the Established Record Structure
The electronic record adopts the record structure used by public administrations. As a result, the records contain all required documents relevant to a case. Document filing and search procedures are practically the same as used with physical records, so clerks can apply familiar workflows. The key difference is that they do not need to go to dusty archives cluttered with filing cabinets; instead, they can call up any required document right at their digital workstation in a matter of seconds. In short, there is no need to get used to new conventions or filing systems, while processing becomes much faster, more efficient and simple with the electronic record.
The operating principle of the electronic record is very straightforward: All documents that enter the administration are directly strored in the central electronic archive (in the case of e-mails or documents created in a tool such as a word processor) or after they have been scanned (paper-based documents).